{"xsrfToken":"31a0d7cbd6693ba79f9fccb7fd298ef226ef38d3_lout","branding":{"id":"4","key":"ems","name":"evenmedia Support","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/19","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#145dba","headerLinkHoverBGColor":"#145dba","headerBadgeColor":"#145dba"}},"helpCenterBranding":{"logoUrl":"/rest/servicedesk/1/customer/viewport-resources/image","logoId":"4","isLogoAvailable":true,"helpCenterTitle":"Willkommen im Evenmedia Service Desk","sharedPortalName":"Evenmedia Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"fi-FI":{"localeDisplayName":"Finnish (Finland)"},"uk-UA":{"localeDisplayName":"Ukrainian (Ukraine)"},"en-US":{"localeDisplayName":"English (United States)"},"no-NO":{"localeDisplayName":"Norwegian (Norway)"},"zh-CN":{"localeDisplayName":"Chinese (China)"},"is-IS":{"localeDisplayName":"Icelandic (Iceland)"},"nl-NL":{"localeDisplayName":"Dutch (Netherlands)"},"cs-CZ":{"localeDisplayName":"Czech (Czechia)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"},"hu-HU":{"localeDisplayName":"Hungarian (Hungary)"},"de-DE":{"helpCenterTitle":"Willkommen im Evenmedia Service Desk","sharedPortalName":"Evenmedia Service Desk","localeDisplayName":"German (Germany)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"sk-SK":{"localeDisplayName":"Slovak (Slovakia)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pl-PL":{"localeDisplayName":"Polish (Poland)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"ro-RO":{"localeDisplayName":"Romanian (Romania)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"da-DK":{"localeDisplayName":"Danish (Denmark)"},"et-EE":{"localeDisplayName":"Estonian (Estonia)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"vi-VN":{"localeDisplayName":"Vietnamese (Vietnam)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"de-DE","userLanguageTag":"en-US","portalThemeColor":"#0d65d8","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"4","key":"ems","projectId":11401,"serviceDeskId":4,"name":"evenmedia Support","description":"<p>Willkommen im evenmedia Service Desk. Bitte verwenden Sie die unten stehenden Auswahlmöglichkeiten, um z.B. allgemeine Anfragen, Störungen oder Wünsche an uns zu übermitteln.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":true,"reqTypes":[{"id":"72","name":"Abrechnungsproblem melden","descriptionHtml":"","callToAction":"Abrechnungsproblem melden","introHtml":"<p>Haben Sie einen Fehler in Ihrer Rechnung entdeckt oder ist bei einer Abbuchung etwas schief gegangen?</p>","icon":11438,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11438","groups":[19],"key":""},{"id":"59","name":"Allgemeines Anliegen","descriptionHtml":"","callToAction":"Allgemeines Anliegen","introHtml":"<p>Sie haben ein allgemeines Anliegen? Dann sind Sie hier genau richtig.</p>","icon":11427,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11427","groups":[24],"key":""},{"id":"277","name":"APP anpassen / erweitern","descriptionHtml":"","callToAction":"APP anpassen / erweitern","introHtml":"<p>Sie möchten etwas in Ihrer APP anpassen lassen? Sie wollen ein neues Design oder den Funktionsumfang erweitern? Wir machen das!</p>","icon":11432,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11432","groups":[86],"key":""},{"id":"276","name":"Fehler in meiner APP","descriptionHtml":"","callToAction":"Fehler in meiner APP","introHtml":"<p>Gibt es ein Problem mit Ihrer App?</p>","icon":11432,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11432","groups":[86],"key":""},{"id":"275","name":"Fragen zu meiner APP","descriptionHtml":"","callToAction":"Fragen zu meiner APP","introHtml":"<p>Benötigen Sie Hilfe z.B. beim Verwalten von Inhalten in Ihrer APP? Wir helfen gerne.</p>","icon":11432,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11432","groups":[86],"key":""},{"id":"73","name":"Fragen zu meiner Webseite","descriptionHtml":"","callToAction":"Fragen zu meiner Webseite","introHtml":"<p>Benötigen Sie Hilfe z.B. beim Verwalten von Inhalten auf Ihrer Webseite? Wir helfen gerne.</p>","icon":11424,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11424","groups":[22],"key":""},{"id":"75","name":"FTP Server Zugangsdaten anfordern","descriptionHtml":"","callToAction":"FTP Server Zugangsdaten anfordern","introHtml":"<p>Sie benötigen FTP Zugangsdaten für Ihren Server?</p>","icon":11434,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11434","groups":[18],"key":""},{"id":"69","name":"Neues Angebot anfordern","descriptionHtml":"","callToAction":"Neues Angebot anfordern","introHtml":"<p>Sie planen ein neues Projekt? Eine neue Webseite oder App? Wir freuen uns darauf, Ihnen ein Angebot zu erstellen.</p>","icon":11400,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11400","groups":[21],"key":""},{"id":"64","name":"Neues E-Mail Konto anfordern","descriptionHtml":"","callToAction":"Neues E-Mail Konto anfordern","introHtml":"<p>Sie benötigen weitere E-Mail Adressen oder E-Mail Postfächer?</p>","icon":11431,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11431","groups":[18],"key":""},{"id":"74","name":"Neues E-Mail Postfach Passwort","descriptionHtml":"","callToAction":"Neues E-Mail Postfach Passwort","introHtml":"<p>Sie haben Ihr Passwort vergessen oder möchten ein neues Passwort beantragen?</p>","icon":11434,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11434","groups":[18],"key":""},{"id":"76","name":"Problem mit meinem Server melden","descriptionHtml":"","callToAction":"Problem mit meinem Server melden","introHtml":"<p>Gibt es ein Problem mit Ihrem Server?</p>","icon":11416,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11416","groups":[23],"key":""},{"id":"78","name":"Problem mit meinen E-Mails melden","descriptionHtml":"","callToAction":"Problem mit meinen E-Mails melden","introHtml":"<p>Gibt es ein Problem mit Ihren E-Mails?</p>","icon":11433,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11433","groups":[23],"key":""},{"id":"77","name":"Problem mit meiner App melden","descriptionHtml":"","callToAction":"Problem mit meiner App melden","introHtml":"<p>Gibt es ein Problem mit Ihrer App?</p>","icon":11418,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11418","groups":[23],"key":""},{"id":"58","name":"Problem mit meiner Webseite melden","descriptionHtml":"","callToAction":"Problem mit meiner Webseite melden","introHtml":"<p>Gibt es ein Problem mit Ihrer Webseite?</p>","icon":11432,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11432","groups":[23],"key":""},{"id":"68","name":"Rechnung erneut anfordern","descriptionHtml":"","callToAction":"Rechnung erneut anfordern","introHtml":"<p>Sie benötigen noch einmal eine bestimmte Rechnung von uns? Erstellen Sie hier eine Anfrage.</p>","icon":11433,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11433","groups":[19],"key":""},{"id":"61","name":"Webseite anpassen / erweitern","descriptionHtml":"","callToAction":"Webseite anpassen / erweitern","introHtml":"<p>Sie möchten etwas auf Ihrer Webseite anpassen lassen? Sie wollen ein neues Design oder den Funktionsumfang erweitern? Wir machen das!</p>","icon":11425,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11425","groups":[22],"key":""},{"id":"67","name":"Set up a phone line redirect","descriptionHtml":"","callToAction":"Set up a phone line redirect","introHtml":"<p>Request a redirect of our phone systems for a specific date and time.</p>","icon":11421,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11421","groups":[],"key":""},{"id":"70","name":"Upgrade or change a server","descriptionHtml":"","callToAction":"Upgrade or change a server","introHtml":"<p>For example, upgrade the VPN server.</p>","icon":11416,"iconUrl":"https://even-one.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11416","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Meine Webseite"},{"id":86,"name":"Meine APP"},{"id":18,"name":"E-Mail & Webhosting"},{"id":23,"name":"Störung melden"},{"id":19,"name":"Meine Rechnung"},{"id":21,"name":"Angebot anfordern"},{"id":24,"name":"Kundenfeedback"}],"orderMapping":{"24":[59],"86":[277,276,275],"22":[73,61],"18":[64,74,75],"23":[58,77,78,76],"19":[68,72],"21":[69],"20":[58,67,70]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"EMS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"German (Germany)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Evenmedia Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=even-one","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"31a0d7cbd6693ba79f9fccb7fd298ef226ef38d3_lout","baseUrl":"https://even-one.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://even-one.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"50485760","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"81d09b7b-6e80-40fe-85fd-a755e9b6e545","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}